SHIPPING & RETURNS

SHIPPING

FREE SHIPPING on orders over $100 to Canada and U.S.A. (Woohoo!)

Didn't quite make the minimum for free shipping (seriously?), here's what it will cost you.

Canada USA

International

Canada Post Standard $7.95 (5-7 business days) $12.95 (5-7 business days) $34.95 (2-6 weeks)
Canada Post Standard Large Package (Bolsters/Yoga Mats) $12.95 (5-7 business days) $19.95 (5-7 business days)

N/A

Canada Post Express 

$19.95 (2 business days)

$29.95 (3-4 business days)

N/A  

 

Please allow 1-2 business days for order processing. Orders are shipped out Monday through Friday.

Canadian customers must pay GST and PST based on ship to province/territory. Prices are listed in CAD, and all orders are processed in CAD at checkout.

For US & international orders, duties, taxes and customs fees are the responsibility of the customer. Country of origin is listed under the description for each product, and products made in Canada, the USA, or Mexico will not incur duty charges.

Please note that shipping delivery times are estimates. Rain Fitness Inc. is not liable for lost, damaged, or delayed packages. Once the item has shipped, customers are responsible for tracking and notifying Canada Post or USPS of any delays.

International customers: Please note yoga mats and bolsters are not available for shipping outside Canada and the US at this time

DID YOU KNOW WE OFFER FREE PICK-UP IN STORE? If you live in the Windsor-Essex County area, select "Pick-up in Store" at checkout and we'll hold your merchandise here for you until you can get it! Click here to view our retail location. 

RETURNS

Not what you expected? No problem! 

Rain Fitness will gladly accept returns within 14 days (within Canada) and 21 days (within USA). We do not accept international returns at this time.

Please email us at orders@rainfitness.ca with your order number, item you wish to return, and reason, and we will advise on where to ship your item. PLEASE DO NOT RETURN ITEMS WITHOUT WRITTEN AUTHORIZATION. Original shipping charges are non-refundable including duties/taxes paid on international orders.

Merchandise being returned must not be washed, worn, or damaged and all original tags MUST be attached. 

PLEASE NOTE ALL SALE ITEMS ARE FINAL SALE AND NON-REFUNDABLE OR EXCHANGEABLE

The following items are non-refundable: yoga mats, yoga towels, socks, legwarmers, and eye pillows